How Can We Help You?

Sign up for a free trial at nurex.ai, verify your email, and follow the onboarding wizard. You can connect your Google Business Profile, review platforms, and website within minutes to start seeing results.

Nurex.AI offers four core products: LocalLift for local SEO optimization, AI Review Responder for automated review management, Content Engine for repurposing content across channels, and AI Website Chatbot for visitor engagement and lead capture.

No. Nurex.AI is designed for business owners and marketing teams with no coding experience. The dashboard is intuitive, and our setup wizards guide you through every step. If you need help, our support team is available 24/7.

Yes. Every new account starts with a 14-day free trial that includes full access to all four products. No credit card is required to start your trial.

Most businesses are fully set up within 15 minutes. Connecting your Google Business Profile and review platforms takes just a few clicks, and our AI begins generating insights immediately after setup.

We offer Starter, Growth, and Enterprise plans. Starter is ideal for single-location businesses, Growth supports multi-location operations with advanced analytics, and Enterprise provides custom solutions with dedicated support and SLA guarantees.

Yes. You can change your plan at any time from the Billing section of your dashboard. Upgrades take effect immediately with prorated billing, and downgrades apply at the start of your next billing cycle.

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as ACH bank transfers for annual Enterprise plans. All payments are processed securely through Stripe.

You can cancel anytime from Settings > Billing > Cancel Subscription. Your access continues until the end of the current billing period. We do not charge cancellation fees.

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied within the first 30 days, contact support for a full refund. After 30 days, refunds are issued on a prorated basis for annual plans.

LocalLift is Nurex.AI's local SEO tool that optimizes your Google Business Profile, manages citations across 60+ directories, tracks local keyword rankings, and monitors your competitors. It helps your business appear higher in local search results and Google Maps.

LocalLift analyzes your profile completeness, suggests keyword-rich descriptions, recommends optimal categories, schedules Google Posts, and monitors Q&A. It provides a real-time optimization score and actionable recommendations to improve your visibility.

Yes. LocalLift supports multi-location management from a single dashboard. You can track rankings, manage citations, and monitor reviews for each location individually or view aggregate performance across all locations.

LocalLift automatically submits and maintains your business NAP (Name, Address, Phone) data across 60+ directories including Yelp, Bing Places, Apple Maps, and industry-specific listings. It detects inconsistencies and corrects them to improve local search authority.

Most businesses see measurable improvements in local rankings within 4 to 8 weeks. Citation distribution and GBP optimization effects begin within days, while keyword ranking improvements build over time as search engines reindex your updated presence.

The AI Review Responder monitors reviews from Google, Yelp, Facebook, and other platforms in real time. It uses AI to generate personalized, brand-consistent responses that you can approve with one click or set to auto-publish based on your rules.

Yes. You can configure your brand voice, set tone preferences (professional, friendly, empathetic), add custom templates, and define response rules based on star rating or sentiment. The AI learns from your edits to improve over time.

Yes. The AI crafts empathetic, solution-oriented responses for negative reviews. It flags critical reviews for manual attention, can escalate to your support team, and helps de-escalate situations while maintaining your brand reputation.

Review Responder integrates with Google Business Profile, Yelp, Facebook, TripAdvisor, Trustpilot, G2, Capterra, and the Better Business Bureau. We regularly add new platform integrations based on customer requests.

Yes. Review Responder includes a review request feature that lets you send SMS and email campaigns to recent customers, directing them to leave reviews on the platforms that matter most to your business.

Content Engine takes a single piece of content, such as a blog post, video transcript, or podcast episode, and repurposes it into multiple formats: social media posts, email newsletters, ad copy, Google Posts, and more. It saves hours of content creation time each week.

You can input blog posts, articles, video transcripts, podcast transcripts, PDFs, existing social media posts, press releases, and plain text. Content Engine analyzes the source material and generates optimized outputs for each target channel.

Yes. Content Engine includes a built-in content calendar with direct publishing to Facebook, Instagram, LinkedIn, X (Twitter), and Google Business Profile. You can schedule posts in advance and manage your entire content pipeline from one dashboard.

You define your brand guidelines, including voice, tone, key messaging, and style preferences. Content Engine applies these guidelines to every piece of generated content. You can also create custom templates and save approved content as reference material.

Yes. Content Engine analyzes keyword opportunities, optimizes headlines and meta descriptions, checks readability scores, and suggests internal linking strategies. It ensures every piece of content is built to perform in search and on social platforms.

The AI Chatbot is a widget you install on your website with a single line of code. It answers visitor questions using your business knowledge base, captures lead information, books appointments, and routes complex inquiries to your team, all in real time.

Upload your website URL, FAQ documents, product catalogs, or any text files. The chatbot automatically indexes the content and uses it to answer questions. You can update the knowledge base at any time, and changes take effect immediately.

Yes. You can configure the chatbot to collect visitor information such as name, email, phone number, and custom fields. It scores leads based on engagement and intent signals, then routes qualified leads to your CRM or sends notifications to your sales team.

Yes. The AI Chatbot automatically detects the visitor's language and responds accordingly. It supports over 50 languages out of the box, making it ideal for businesses serving diverse or international audiences.

Fully. You can customize colors, fonts, avatar, position, welcome messages, and conversation flows to match your brand. The widget is designed to blend seamlessly with any website design.

Nurex.AI integrates with Google Business Profile, Google Analytics, Google Search Console, Facebook, Instagram, LinkedIn, Yelp, Zapier, HubSpot, Salesforce, Slack, and many more. We also offer a REST API for custom integrations.

Navigate to Settings > Integrations, select your CRM (HubSpot, Salesforce, or Zoho), and follow the OAuth authorization flow. Lead data from the chatbot and review insights sync automatically once connected.

Yes. Our Zapier integration allows you to connect Nurex.AI with over 5,000 apps. You can trigger workflows based on new reviews, chatbot leads, content publishing events, and ranking changes.

Yes. We provide a fully documented REST API available on Growth and Enterprise plans. The API covers all core functionality including reviews, content, chatbot conversations, and local SEO data. API documentation is available at docs.nurex.ai.

Go to Settings > Integrations > Google Business Profile and click Connect. You will be prompted to sign in with your Google account and grant Nurex.AI read and write access. The connection is secured via OAuth 2.0 and can be revoked at any time.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We host on SOC 2 Type II certified infrastructure, conduct regular penetration testing, and maintain strict access controls. Your data is never shared with third parties or used to train AI models.

Yes. Nurex.AI is fully GDPR compliant. We offer data processing agreements (DPAs), support data subject access requests, provide data export and deletion tools, and maintain transparent data handling practices detailed in our privacy policy.

Data is stored in secure AWS data centers in the United States (us-east-1). Enterprise customers can request data residency in the EU or other regions. All backups are encrypted and stored in geographically separate facilities.

Yes. You can export all your data at any time from Settings > Data Management. If you close your account, all data is permanently deleted within 30 days. You can also request immediate deletion by contacting support.

No. Your business data is never used to train or improve our AI models. Each account's data is isolated and used exclusively to provide services to that account. This is outlined in our terms of service and data processing agreement.