Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and business information. If you sign in via a third-party provider (e.g., Google), we receive limited profile data from that provider.

1.2 Business Data

To power integrations such as Google Business Profile, Yelp, Facebook, WordPress, and Shopify, we collect and store API tokens, business identifiers, and review or content data fetched from these platforms on your behalf.

1.3 Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, IP address, browser type, and device information.

1.4 Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers. Stripe's privacy policy governs the handling of your payment data.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To sync data from connected third-party platforms (Google, Yelp, Facebook, WordPress, Shopify)
• To generate AI-powered insights, content, and responses
• To process transactions and send related information such as receipts
• To send service-related notices, updates, and security alerts
• To respond to support requests
• To detect, prevent, and address fraud or technical issues

3. Data Storage & Security

All integration tokens are encrypted at rest using AES-256-GCM encryption. Data is stored in secure, access-controlled databases. We use industry-standard practices to protect your information, including HTTPS encryption in transit, role-based access controls, and regular security reviews.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers that help us operate the platform (e.g., Stripe for payments, hosting providers)
• Third-party integrations you explicitly connect (Google, Yelp, Facebook, WordPress, Shopify)
• Legal authorities when required by law, legal process, or to protect our rights

5. Third-Party Integrations

When you connect a third-party service, we access data from that service in accordance with the permissions you grant. You can disconnect any integration at any time from your dashboard, which will stop future data collection and remove stored tokens.

6. Cookies & Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand platform usage. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Export your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@nurex.ai.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Nurex.AI is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@nurex.ai
• Phone: +1 (347) 309-5344